Welcome to SuperHosterz.com. By using our website and any of our services, you agree to follow the terms and conditions outlined here. These terms are important because they help protect both you (the customer) and us (the service provider). Please read them carefully before purchasing or using any service.
1. Overview
SuperHosterz.com is a global web hosting and domain registration provider. We offer services such as:
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Web Hosting (shared, VPS, and reseller)
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Domain Name Registration
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SSL Certificates
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Business Email Hosting
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Website Setup and Technical Support
By using our website or placing an order, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any other rules we post on our site.
2. Using Our Services
When you sign up for any SuperHosterz service, you are responsible for providing accurate information. You must:
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Be at least 18 years old
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Keep your account login details safe
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Not use our services for illegal activities
If we detect abuse, hacking, phishing, spamming, or any misuse of our services, we may suspend or permanently terminate your account without refund.
3. Account Management
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You are fully responsible for managing your hosting account and website content.
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If someone else accesses your account using your credentials, you are still responsible for their actions.
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We may contact you by email for support, billing, or policy updates, so make sure your email is active and correct.
4. Payments and Billing
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All services are prepaid unless stated otherwise.
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We accept multiple forms of payment (PayPal, Credit/Debit Card, Cryptocurrency – depending on availability).
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Invoices must be paid on time. Unpaid services may be suspended after 24–48 hours.
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Late payments or failed renewals may result in data loss. We’re not responsible for lost data due to non-payment.
5. Refund Policy
We do not offer refunds unless a product explicitly states a money-back guarantee. If a refund is offered, it will be according to the specific service’s terms.
We strongly encourage users to test our services first with monthly plans or contact us for support before purchasing longer-term plans.
6. Service Uptime and Support
We guarantee 99.9% uptime on all our hosting services. While we work hard to provide uninterrupted services, occasional downtime may occur due to:
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Scheduled maintenance
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Server upgrades
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Network issues beyond our control
Our technical support team is available to assist you with any issues. Please create a ticket or email support@superhosterz.com.
7. Backups and Data Responsibility
We take regular backups on our servers, but clients are solely responsible for maintaining up-to-date backups of their websites, emails, and databases.
We are not responsible for any data loss resulting from:
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Account suspension
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Site compromise
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Software issues
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Customer error
8. Prohibited Use
You may not use SuperHosterz hosting for:
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Hosting copyrighted content without permission
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Sending spam or bulk emails
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Hosting adult or illegal content
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Running cryptocurrency mining software
Any activity that puts our server, network, or other clients at risk will lead to immediate termination of your account.
9. Domain Registration and Renewal
Domain names are registered through third-party registrars. Once registered, domain payments are non-refundable.
Make sure to renew your domains on time to avoid expiration or loss. We send reminders, but the responsibility lies with you.
10. Suspension and Termination
We reserve the right to suspend or terminate services for the following reasons:
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Non-payment
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Breach of Terms of Service
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Legal violations
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Hosting prohibited content
You will be notified in most cases, but we reserve the right to act without notice in serious situations.
11. Changes to Terms
We may update these Terms of Service at any time. It is your responsibility to check this page regularly. Continued use of our services means you accept any updates made to these terms.
12. Contact Us
If you have any questions or need help, we’re here for you.
???? Email: support@superhosterz.com
???? Create a support ticket: https://superhosterz.com/contact
Thank you for choosing SuperHosterz.
We are committed to providing you with reliable, secure, and affordable web hosting solutions.
